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Snowline Travel Team

Privacy notice

What we collect when you get in touch, why, and your rights under UK GDPR.

Who we are

Snowline Travel Team, run by Kate is the data controller for the details you give on this website. Contact us about anything on this page at hello@snowline.test. Postal address: To confirm. ICO registration number: To confirm.

What we collect

When you fill in Get started: your name, mobile number, and optionally your Instagram name, email, who introduced you and what interests you.

When you book a chat: your name, email, mobile, how you’d like to be contacted, who introduced you (optional) and anything you add in the notes.

When you send a message: your name, email, optional phone number and your message.

This website only uses cookies it needs to work, such as keeping forms secure. There are no advertising or tracking cookies, so there’s no cookie banner.

Why we use it, and the legal basis

To reply to you, arrange and hold your chat, send confirmations and reminders, and help you join if you decide to. The legal basis is taking steps at your request before entering into an agreement (UK GDPR Article 6(1)(b)).

To keep a record of who introduced you, so the right person can support you and be credited. The legal basis is our legitimate interest in running the community fairly (Article 6(1)(f)).

We only message you about joining because you asked us to. You can tell us to stop at any time.

Who we share it with

If you name the person who introduced you, we may let them know you’ve been in touch, so they can help you.

If you decide to join, you’ll give your details to Meridian Host Travel yourself when you enrol. They have their own privacy notices.

Our website host stores the data on our behalf. We never sell your details.

How long we keep it

If you don’t join, we delete your details within 12 months of our last contact. To confirm

Booking records are kept for up to 2 years for our records, then deleted. To confirm

Your rights

You can ask to see the details we hold about you, correct them, have them deleted, or object to how we use them. Email us and we’ll reply within one month.

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. If you live in Ireland, you can also contact the Data Protection Commission at dataprotection.ie.

Last updated November 2026.